At Urban Pests Book, we are committed to protecting the privacy of our users. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website, order copies of our publications, or access the pest-related documents available.
1. Information We Collect
We may collect the following types of information:
Personal Information:
• Contact Information: This includes your name, email address, phone number, and mailing address when you fill out the order form to purchase copies.
• Payment Information: If you order copies through our website, we may collect your payment information (credit card details, billing information) to process the transaction.
• Non-Personal Information: This includes technical information such as your IP address, browser type, and website usage patterns, which are automatically collected when you visit our site.
2. How We Use Your Information
The information collected on our website is used for the following purposes:
• Order Fulfillment: To process and deliver your orders, including sending order confirmations and shipping notifications.
• Communication: To communicate with you about your order, respond to inquiries, or send updates if you’ve subscribed to our newsletter.
• Improvement of Services: To monitor and analyze site usage and improve our products and services.
Legal Compliance: To comply with applicable legal obligations, including tax and accounting requirements.
3. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track site usage. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except for:
• Trusted Third-Party Service Providers: These include payment processors, shipping companies, and order fulfillment services that help us manage and deliver your orders.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.
5. Data Security
We take appropriate measures to ensure your personal information is secure, including encryption for payment details and secure storage of personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to external sites, such as the Chartered Institute of Environmental Health (CIEH). Please note that we are not responsible for the privacy practices of these external sites.
7. Your Rights
You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, please contact us at npap@cieh.org.
8. Changes to this Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately.
If you have any questions about this privacy policy, please contact us at npap@cieh.org.